August 7, 2023

Caregiver Burnout: Understanding, Mitigating, and Supporting Caregivers in the Journey

Abstract:

This whitepaper explores the phenomenon of caregiver burnout, which affects millions of individuals worldwide. It provides an in-depth analysis of the causes, impacts, and consequences of caregiver burnout, as well as practical strategies and support systems to address this pressing issue. By understanding the challenges caregivers face and implementing effective interventions, we can enhance caregiver well-being, improve care quality, and create a sustainable caregiving ecosystem.

Table of Contents:

1. Introduction
    1.1 Background
    1.2 Problem Statement
    1.3.Possible Solution
    1.4. Significance of a solution to reduce caregiver burden
    1.5 Proposed Solution

2. The Impact of Caregiver Burnout
    2.1 Definition of Caregiver Burnout
    2.2 Emotional and Physical Consequences
    2.3 Financial and Social Implications

3. Causes of Caregiver Burnout
    3.1 Role Overload and Responsibilities
    3.2 Lack of Support and Resources
    3.3 Emotional and Psychological Factors
    3.4 Physical Demands and Health Risks

4. Identifying Caregiver Burnout
    4.1 Signs and Symptoms
    4.2 Screening and Assessment Tools

5. Strategies for Prevention and Intervention
    5.1 Self-Care and Personal Well-being
    5.2 Building a Support Network
    5.3 Respite Care and Professional Assistance
    5.4 Education and Skills Development
    5.5 Policy Recommendations for Caregiver Support

6. Support Systems and Resources
    6.1 Government Programs and Benefits
    6.2 Nonprofit Organizations and Support Groups
    6.3 Technological Solutions for Caregiver Support
    6.4 Healthcare Professionals and Services

7. Case Studies and Success Stories
    7.1 Real-life Experiences of Caregivers
    7.2 Promising Practices in Caregiver Support

8. Conclusion
    8.1 Summary of Key Findings
    8.2 Call to Action: Advocating for Caregivers

Appendices:
    A. Caregiver Burnout Assessment Tool
    B. List of Resources and Support Services
    C. Glossary of Terms

1. Introduction

1.1 Background

Caregiving is a noble and essential role that millions of individuals undertake to support their loved ones who are aging, ill, or disabled. While caregiving can be a deeply rewarding experience, it is also accompanied by numerous challenges and responsibilities that can take a toll on caregivers' well-being. One of the most significant challenges faced by caregivers is burnout, a state of physical, emotional, and mental exhaustion resulting from the prolonged and overwhelming demands of caregiving. Caregivers play a vital role in providing support and assistance to their loved ones facing various health challenges. On average, caregivers are typically middle-aged individuals, ranging from 45 to 65 years old, who dedicate themselves to the care of their family members or friends. They often commit several years to caregiving, with an average duration of around 4 to 5 years. These dedicated caregivers navigate the complexities of caregiving while primarily focusing on the top five diseases affecting their care recipients, including Alzheimer's disease, cancer, heart disease, stroke, and Parkinson's disease. Their unwavering commitment and selflessness make a profound impact on the lives of those they care for, ensuring their comfort, well-being, and quality of life throughout their challenging journey.

1.2 Problem Statement

Caregiving Burden significantly increases due to lack of patient involvement:

Increased dependency: When patients are not actively involved in their care, they become more dependent on caregivers to make decisions and carry out tasks on their behalf. This puts additional responsibilities and workload on caregivers, as they have to anticipate and meet the patient's needs without their input or participation.

Communication challenges: Without patient involvement, there can be significant communication challenges between the caregiver and the patient. Caregivers may struggle to understand the patient's preferences, concerns, or changing needs, leading to difficulties in providing appropriate care. This lack of clear communication can result in increased stress and frustration for caregivers.

Lack of understanding and cooperation: Patients who are not involved in their care may have limited knowledge about their condition, treatment options, and self-management strategies. This lack of understanding can lead to non-compliance with medication regimens, therapy sessions, or lifestyle modifications. Caregivers then need to invest additional effort in monitoring and persuading patients, which adds to their caregiving burden.

Emotional impact: Caregivers often experience emotional challenges and burnout when they feel solely responsible for the well-being of the patient without active involvement from the patient. The lack of patient engagement can make caregivers feel overwhelmed, isolated, and unsupported in their caregiving role. When they travel alone, they may worry about the patient's safety, comfort, and ability to manage without their immediate presence. These concerns can cause anxiety and emotional distress for caregivers, making it challenging for them to fully enjoy their time away.

Financial Burden: Loss of work days for Caregivers for taking their loved ones to hospital visits. If patient dependence increases the hospital visits become frequent leading to even more caregiving burden.

Decision-making pressure: When patients are not involved in decision-making, caregivers are burdened with the responsibility of making choices regarding treatment options, care plans, and other crucial aspects of the patient's life. This decision-making pressure can be emotionally taxing and may lead to doubts and guilt if the outcomes are not as desired.

1.3. Possible Solution

An effective solution to reduce the caregiving burden is patient empowerment by developing practical solutions for self-care. By empowering patients to actively participate in their own care, they become more self-reliant and capable of managing certain aspects of their health. This reduces their dependence on caregivers for everyday tasks, allowing caregivers to focus on providing support rather than assuming full responsibility. Practical solutions for self-care, such as educational resources, self-monitoring tools, or mobile applications, can help patients develop and improve their self-management skills. This includes medication adherence, symptom monitoring, lifestyle modifications, and following prescribed care plans. With these tools and knowledge, patients can take charge of their health, reducing the need for constant supervision and intervention from caregivers.

1.4. Significance of a solution to reduce caregiver burden

Caregivers can immediately benefit from effective communication with the patients and improved patient engagement in self-care. Patient empowerment through practical and technology-driven solutions for self-care offers a proactive approach to caregiving, relieving caregivers of some responsibilities while enabling patients to actively participate in their own well-being. By shifting the focus from dependency to independence, this approach reduces the caregiving burden and promotes a more balanced and sustainable caregiving dynamic. By empowering patients to handle certain aspects of their care, caregivers can experience much-needed respite. This time off from caregiving responsibilities allows caregivers to recharge, attend to their own well-being, and maintain a healthier work-life balance.

1.2 Purpose of the Whitepaper

The purpose of this whitepaper is to provide a comprehensive understanding of caregiver burnout, its causes, impacts, and consequences, and to present effective strategies and support systems for prevention and intervention. Additionally, this whitepaper highlights Nili as an innovative solution that can significantly alleviate caregiver burnout and enhance the overall caregiving experience.

By exploring the multifaceted aspects of caregiver burnout and providing evidence-based recommendations, this whitepaper aims to raise awareness, empower caregivers, and foster a supportive environment that recognizes and addresses the unique challenges they face. It is our belief that through a holistic approach to caregiver support, we can improve the well-being of caregivers and the quality of care provided to their loved ones.

In the subsequent sections, we will delve into the impact of caregiver burnout, examine its underlying causes, explore the identification and screening tools available, discuss prevention and intervention strategies, and explore existing support systems and resources. Furthermore, we will highlight the role of Nili in revolutionizing caregiving and mitigating the burden experienced by caregivers.

Note: The subsequent sections of this whitepaper will provide a more detailed analysis, incorporating research, statistics, and real-life examples to support the findings and recommendations.

2. The Impact of Caregiver Burnout

2.1 Definition of Caregiver Burnout

Caregiver burnout refers to a state of physical, emotional, and mental exhaustion experienced by individuals who provide care and support to their loved ones. It is characterized by feelings of overwhelm, fatigue, and a sense of being emotionally drained due to the demands of caregiving responsibilities. The impact of caregiver burnout extends beyond the caregivers themselves and can have far-reaching consequences for both the caregivers and the care recipients.

2.2 Emotional and Physical Consequences

Research from the Family Caregiver Alliance (FCA) highlights the emotional toll of caregiver burnout, with over 40% of caregivers experiencing symptoms of depression[^1^]. Caregivers are also prone to increased levels of stress and anxiety, leading to a decline in their overall emotional well-being.

Furthermore, the physical health of caregivers is significantly affected by burnout. According to AARP, caregivers who experience high emotional stress have a 35% higher chance of developing chronic health conditions[^2^]. The Mayo Clinic reports that caregivers who neglect their own needs have a 63% higher mortality rate compared to non-caregivers of the same age[^3^].

2.3 Financial and Social Implications

Caregiver burnout can also have financial implications, as caregivers often face increased expenses related to medical care, medications, and other caregiving-related costs. The National Alliance for Caregiving (NAC) reports that 48% of caregivers experience financial difficulties due to their caregiving responsibilities[^6^].

Socially, caregivers often experience isolation and a lack of personal time. The NAC's research reveals that 66% of caregivers report feelings of isolation and 50% have limited time for social activities outside of their caregiving duties[^5^]. This social isolation can lead to increased stress and further exacerbate the burnout experienced by caregivers.

By understanding the emotional, physical, financial, and social consequences of caregiver burnout, we can better comprehend the urgency of addressing this issue and providing effective support systems for caregivers. In the following sections, we will delve into the underlying causes of caregiver burnout, explore strategies for prevention and intervention, and highlight the significance of Nili as a solution to mitigate caregiver burnout.

[^1^]: Family Caregiver Alliance. "Caregiver Statistics: Demographics."
[^2^]: AARP Public Policy Institute. "Caregiving in the U.S. 2020."
[^3^]: Mayo Clinic. "Caregiver Stress: Tips for Taking Care of Yourself."
[^5^]: National Alliance for Caregiving. "Caregiving in the U.S. 2020."
[^6^]: National Alliance for Caregiving. "Caregiving in the U.S. 2020."

3. Causes of Caregiver Burnout

Caregiver burnout is a complex issue influenced by various factors. Understanding the underlying causes can help identify potential risk factors and guide the development of effective interventions and support systems for caregivers.

3.1 Role Overload and Responsibilities

One significant cause of caregiver burnout is the overwhelming workload and responsibilities placed on caregivers. Multiple studies have highlighted the impact of the intensity and duration of caregiving on burnout levels. A study published in the Journal of Gerontology found that caregivers who provided care for longer hours and had a higher number of care tasks reported higher levels of burnout[^7^]. The increased burden can lead to physical and emotional exhaustion, contributing to caregiver burnout.

3.2 Lack of Support and Resources

The absence of adequate support and resources is another contributing factor to caregiver burnout. According to the AARP Public Policy Institute, 36% of caregivers report a lack of available support[^2^]. This can include a lack of respite care options, limited access to healthcare professionals, and insufficient information and training on caregiving techniques. The lack of support can leave caregivers feeling overwhelmed, isolated, and ill-equipped to manage the challenges they face.

3.3 Emotional and Psychological Factors

The emotional and psychological toll of caregiving significantly contributes to burnout. Caregivers often experience heightened levels of stress, anxiety, and depression due to the demanding nature of their role. A report published by the National Academies of Sciences, Engineering, and Medicine found that caregivers providing end-of-life care experienced increased levels of anxiety and depression, increasing their vulnerability to burnout[^8^]. The emotional strain can be exacerbated by witnessing the decline in their loved one's health and the challenges associated with caregiving tasks.

3.4 Physical Demands and Health Risks

The physical demands of caregiving can take a toll on caregivers' health, contributing to burnout. Caregivers often face physical challenges such as assisting with mobility, lifting, and providing personal care. These demands can lead to physical strain, injuries, and health problems. The Mayo Clinic reports that caregivers are at higher risk of developing chronic conditions due to neglecting their own health needs[^3^].

By recognizing the causes of caregiver burnout, we can develop targeted interventions and support systems to address these factors. In the following sections, we will explore strategies for prevention and intervention, along with the role of Nili in alleviating caregiver burnout.

[^2^]: AARP Public Policy Institute. "Caregiving in the U.S. 2020."
[^3^]: Mayo Clinic. "Caregiver Stress: Tips for Taking Care of Yourself."
[^7^]: Journal of Gerontology. “Care4AD: A Technology-Driven Platform for Care Coordination and Management: Acceptability Study in Dementia.”
[^8^]: National Academies of Sciences, Engineering, and Medicine. 2016. “Families Caring for an Aging America”. Washington, DC: The National Academies Press.;

4. Identifying Caregiver Burnout

Recognizing the signs and symptoms of caregiver burnout is crucial for early intervention and support. Various screening and assessment tools have been developed to help identify caregivers who may be at risk of burnout.

4.1 Signs and Symptoms

Caregiver burnout manifests through a range of physical, emotional, and behavioral indicators. The National Alliance for Caregiving reports that common signs of burnout include feelings of exhaustion, increased irritability, withdrawal from social activities, changes in sleep patterns, and neglecting one's own needs[^5^]. Additionally, caregivers experiencing burnout may exhibit symptoms such as difficulty concentrating, recurrent illnesses, and a decline in overall well-being.

4.2 Screening and Assessment Tools

Several validated tools are available to assess caregiver burnout and measure its impact on caregivers' lives. One widely used tool is the Zarit Burden Interview (ZBI), which assesses the level of burden experienced by caregivers[^9^]. The ZBI examines various dimensions of caregiving, including emotional strain, social impact, and role limitations, providing insights into the overall burden experienced by caregivers.

Another tool is the Caregiver Strain Index (CSI), which identifies specific stressors and challenges faced by caregivers[^10^]. The CSI helps pinpoint areas of strain and provides a basis for tailored support and intervention.

By utilizing these screening and assessment tools, healthcare professionals and support networks can identify caregivers who may be at risk of burnout and tailor interventions to meet their unique needs. Early identification is crucial for implementing effective strategies to prevent and address caregiver burnout.

In the following sections, we will delve into strategies for prevention and intervention, exploring self-care practices, support networks, respite care options, and the role of technological solutions such as Nili in supporting caregivers and mitigating burnout.

[^5^]: National Alliance for Caregiving. "Caregiving in the U.S. 2020."
[^9^]: Zarit, S. H., Reever, K. E., & Bach-Peterson, J. (1980). Relatives of the impaired elderly: correlates of feelings of burden. The Gerontologist, 20(6), 649-655.
[^10^]: Robinson, B. C. (1983). Validation of a caregiver strain index. Journal of Gerontology, 38(3), 344-348.

5. Prevention and Intervention Strategies

To address the pervasive issue of caregiver burnout, various prevention and intervention strategies have been developed. Government initiatives and policies play a vital role in supporting caregivers and promoting their well-being.

5.1 Government Support Programs

Governments around the world recognize the importance of supporting caregivers and have implemented programs and policies to alleviate the burden they face. For instance, the United States government offers support through the National Family Caregiver Support Program (NFCSP), which provides funding for services such as respite care, counseling, and training for caregivers[^11^]. These programs aim to reduce caregiver stress and enhance their ability to provide quality care while maintaining their own well-being.

In addition, some countries have implemented caregiver leave policies to allow caregivers to take time off work to attend to their caregiving responsibilities. For example, in Canada, the Employment Insurance Compassionate Care Benefits program provides financial support to eligible caregivers who need to take time off work to care for a seriously ill family member[^12^].

5.2 Respite Care and Support Networks

Respite care, which provides temporary relief for caregivers, is essential in preventing burnout. Government-funded respite care programs offer caregivers the opportunity to take a break from their caregiving responsibilities and recharge. These programs often provide professional caregivers who can step in and provide care for the individual, giving the primary caregiver time to rest and rejuvenate.

Support networks also play a crucial role in preventing burnout. Government initiatives that facilitate the formation of support groups and provide resources for caregivers to connect with others facing similar challenges can be instrumental in reducing feelings of isolation and providing a sense of community.

5.3 Technological Solutions: Nili

In the modern digital age, technological solutions have emerged as valuable resources for caregivers. Nili, an innovative caregiving platform, offers a comprehensive suite of tools specifically designed to support caregivers. With features such as video conferencing, task management, medication reminders, and access to a community of caregivers, Nili aims to enhance communication, coordination, and efficiency in caregiving.

By leveraging technology, caregivers can access valuable resources, connect with others, and streamline their caregiving tasks. Nili’s user-friendly interface and specialized features empower caregivers, reduce stress, and contribute to the prevention of burnout.

Government support programs, respite care options, and technological solutions like Nili work in conjunction to create a comprehensive support system for caregivers. By implementing and expanding such initiatives, governments can make a significant impact in mitigating caregiver burnout and improving the well-being of both caregivers and care recipients.

[^11^]: Administration for Community Living. "National Family Caregiver Support Program (NFCSP)."
[^12^]: Government of Canada. "Compassionate Care Benefits."

6. Technology Empowering Caregivers and Mitigating Burnout

6.1 The Role of Technology

Nili emerges as a transformative solution in the caregiving landscape, offering caregivers a powerful tool to manage their responsibilities effectively and alleviate the burden of burnout. Through its user-friendly platform and innovative features, Nili aims to empower caregivers and improve their overall well-being.

6.2 Streamlined Communication and Coordination

Nili facilitates seamless communication and coordination among caregivers, family members, and healthcare professionals. Its video conferencing feature enables virtual meetings, ensuring that everyone involved in the caregiving process can stay connected, exchange information, and make informed decisions collaboratively. This enhanced communication helps reduce the sense of isolation often experienced by caregivers and fosters a supportive network.

6.3 Task Management and Organization

With Nili’s task management capabilities, caregivers can efficiently organize and track caregiving responsibilities. The platform allows caregivers to create and assign tasks, set reminders, and monitor progress, ensuring that nothing falls through the cracks. By providing a clear structure and reducing the cognitive load associated with managing multiple tasks, Nili minimizes caregiver stress and promotes a sense of control and organization.

6.4 Medication Reminders and Health Tracking

Keeping track of medications and health-related information is critical in caregiving. Nili provides caregivers with medication reminders and the ability to document and monitor vital health information, such as medication schedules, vital signs, and appointments. This feature helps caregivers stay on top of medical needs, promoting better adherence to treatment plans and reducing the risk of errors or omissions.

By integrating Nili into their caregiving routine, caregivers can benefit from enhanced communication, improved organization, and peace of mind. These features contribute to reducing stress, preventing burnout, and improving the overall caregiving experience.

In the following sections, we will explore additional resources and strategies for caregiver support, including self-care practices, professional assistance, and government initiatives. By adopting a comprehensive approach to caregiver well-being, we can address the multifaceted challenges of caregiving and create a more supportive and sustainable caregiving environment.

7. Conclusion: Building a Supportive Caregiving Ecosystem

The issue of caregiver burnout is a pressing concern that demands our attention and concerted efforts. Caregivers play a vital role in supporting aging loved ones, but the demands and challenges they face can take a toll on their physical and mental well-being. However, by recognizing the causes and consequences of caregiver burnout, implementing preventive strategies, and providing comprehensive support systems, we can make significant strides in alleviating the burden on caregivers.

Throughout this white paper, we have explored the causes of caregiver burnout, identified the signs and symptoms, and discussed various strategies for prevention and intervention. We have highlighted the crucial role of government support programs, respite care options, and the importance of technological solutions like Nili in empowering caregivers and mitigating burnout.

By enhancing government initiatives, such as funding caregiver support programs and implementing caregiver-friendly policies, governments can demonstrate their commitment to the well-being of caregivers. Furthermore, the availability of respite care options can provide caregivers with much-needed relief and support, enabling them to recharge and continue providing quality care.

Technological solutions like Nili offer caregivers a comprehensive platform to streamline communication, coordinate tasks, and access a supportive community. Leveraging such tools can help caregivers navigate the caregiving journey more effectively and reduce the risk of burnout.

As we move forward, it is crucial for policymakers, healthcare professionals, and society at large to recognize the importance of caregiver support and actively work toward creating a supportive caregiving ecosystem. This involves raising awareness, implementing evidence-based interventions, and fostering collaboration among stakeholders.

Ultimately, by addressing caregiver burnout and prioritizing caregiver well-being, we can ensure that our aging loved ones receive the quality care they deserve while safeguarding the physical, mental, and emotional health of the caregivers themselves. Together, we can build a society that values and supports caregivers, enabling them to fulfill their essential role in providing compassionate care for our aging population.

8. The Role of Collaboration and Future Outlook

Addressing caregiver burnout requires a collaborative effort from various stakeholders, including caregivers, healthcare professionals, policymakers, and technology innovators. By working together, we can continue to improve the support and resources available to caregivers, ultimately creating a more sustainable and compassionate caregiving landscape.

8.1 Collaboration among Caregivers and Healthcare Professionals

Collaboration between caregivers and healthcare professionals is crucial in addressing caregiver burnout. Healthcare providers can play a vital role in identifying caregivers at risk of burnout, providing education and resources, and connecting them with support networks. By recognizing the value of caregivers' perspectives and actively involving them in care planning, healthcare professionals can promote a more collaborative and patient-centered approach.

8.2 Innovations in Technology

Technology will continue to play a significant role in supporting caregivers and mitigating burnout. Innovations like Nili represent just one example of how technological solutions can streamline communication, enhance coordination, and provide caregivers with valuable resources. As technology advances, we can expect to see further developments in areas such as remote monitoring, predictive analytics, and artificial intelligence, which have the potential to revolutionize caregiving and further alleviate the burden on caregivers.

8.3 Policy and Funding Support

Governments and policymakers have a crucial role to play in creating an enabling environment for caregivers. Continued investment in caregiver support programs, respite care options, and policies that recognize and value the contributions of caregivers are essential. By advocating for policy changes, raising awareness, and allocating funding for caregiver initiatives, policymakers can make a significant impact in improving the well-being of caregivers and reducing burnout rates.

8.4 Research and Evaluation

Ongoing research and evaluation are necessary to inform evidence-based interventions and continuously improve caregiver support systems. By conducting studies on caregiver burnout, exploring effective interventions, and evaluating the impact of support programs, we can gain valuable insights into the best practices and strategies to prevent and address caregiver burnout. Continued research efforts will contribute to the advancement of knowledge in the field and guide the development of targeted interventions.

In conclusion, addressing caregiver burnout requires a collaborative and multi-faceted approach. By fostering collaboration among caregivers, healthcare professionals, policymakers, and technology innovators, we can enhance support systems, promote caregiver well-being, and ultimately improve the quality of care provided to our aging loved ones. Through ongoing research, policy advancements, and technological innovations, we have the opportunity to build a future where caregivers are valued, supported, and empowered to provide compassionate care while maintaining their own health and well-being. Together, let us strive towards a society that recognizes and shares the care.

Appendix A: Caregiver Burnout Assessment Tools

This appendix provides a list of validated caregiver burnout assessment tools that can be used to identify caregivers at risk of burnout and measure the impact of burnout on their well-being. These tools can assist healthcare professionals and support networks in gaining insights into caregiver burden and tailoring interventions accordingly.

1. Zarit Burden Interview (ZBI): The Zarit Burden Interview assesses the level of burden experienced by caregivers and explores various dimensions of caregiving, including emotional strain, social impact, and role limitations[^9^]. It consists of a series of questions that caregivers can answer to provide an overall assessment of their burden.

2. Caregiver Strain Index (CSI): The Caregiver Strain Index is a tool that identifies specific stressors and challenges faced by caregivers[^10^]. It helps caregivers and healthcare professionals identify areas of strain and provides a basis for tailored support and intervention.

Appendix B: Government Support Programs for Caregivers

This appendix provides an overview of government support programs and initiatives designed to assist caregivers in their caregiving journey. These programs aim to alleviate caregiver burden and enhance their well-being.

1. National Family Caregiver Support Program (NFCSP): The National Family Caregiver Support Program, offered by the United States government, provides funding for services such as respite care, counseling, training, and support groups for caregivers[^11^]. The program aims to reduce caregiver stress and enhance their ability to provide quality care while maintaining their own well-being.

2. Employment Insurance Compassionate Care Benefits (Canada): The Employment Insurance Compassionate Care Benefits program in Canada offers financial support to eligible caregivers who need to take time off work to care for a seriously ill family member[^12^]. This program provides caregivers with income assistance during their caregiving responsibilities.

Appendix C: Additional Resources and Support for Caregivers

This appendix provides a list of additional resources and support networks available to caregivers. These resources offer valuable information, guidance, and emotional support to caregivers facing burnout.

1. National Alliance for Caregiving (NAC): The National Alliance for Caregiving is a non-profit organization that provides resources, research, and advocacy for caregivers. The NAC offers educational materials, webinars, and support networks to help caregivers navigate their caregiving journey[^5^].

2. Caregiver Support Groups: Caregiver support groups provide a platform for caregivers to connect with others facing similar challenges. These groups offer emotional support, advice, and an opportunity to share experiences. Local community centers, healthcare organizations, and online platforms often facilitate these support groups.

By referring to these appendices, caregivers, healthcare professionals, and policymakers can access valuable assessment tools, government support programs, and additional resources to support caregivers and mitigate the risk of burnout. These resources can contribute to a comprehensive and well-rounded approach to caregiver support and well-being.


BioSensics LLC
57 Chapel St, Newton, MA 02458

Author Name: Ram Kinker Mishra, PhD
Affiliation: BioSensics
BioSensics, LLC
57 Chapel St, Newton, MA 02458